Helpdesk, YouTube or Direct Inside The App
Each of our apps has help built in. Often we have explanations of a function or a simple embedded YouTube video that goes through how that function works.
If that’s not enough and further assistance is required, each of our apps has a form submission that sends a ticket direct to our Helpdesk. Please note we are UK based and can take up to 24 hours to respond to a ticket, although often we are much quicker.
You can also contact us directly by sending an email to firstname.lastname@example.org
Lastly, use the links on the menus to connect to our YouTube Resources ‘Wyred Up Commerce’ and ‘The Shopify Guy’ where you will find more than 60 helpful videos on a variety of subjects.